HR Manager - BPO

We are hiring HR Manager for a leading BPO.

Job Title - HR Manager

Experience - Minimum 6-10 years

Job Role :

Manage relationship with internal customers to ensure buy in for all HR initiatives

- Performance Management - Driving performance Management for the Business Unit/s through the operations team. This includes the confirmation and annual appraisals and performance improvement programmes as needed by the business unit/s.

- Internal Growth Process: End to end ownership of the internal job posting process. This covers posting jobs, designing and administering selection rounds .

- Policy and process implementation- Communication of rationale and interpretation, ensuring policy implementation by businesses.

- Attrition control - Conceptualizing action plans based on trends and feedback in consultation with business.

- Employee Satisfaction Initiatives - Analysis of survey results, formulating actionable based on the same in consultation with business. Ensuring communication and implementation.

- Grievance handling and disciplinary actions: interaction and coordination with other functions for interventions for employee issues when needed.

- Drive Site level initiatives: driving employee engagement initiatives for the site.

- Employee engagement initiatives like formal one on ones , Skips, New Manager Assimilation (NMA's) Training Sessions for new Supervisors.

- Internal HR Process improvement through Lean and GB projects.

- Candidate shall be responsible for all risk management and compliance activities as applicable to the function.

- Candidate should be post graduate from premium college.

- HR operation experience required from any industry.

- Position open for only male candidates.

- Candidate must have BPO background.

Location - Noida/ Delhi

Shift timing - 01:00pm to 11:00 pm

Please contact :
9266512748