HR Business Partner - Sales Team - IT

HR Business Partner - Sales Team

- Drive and lead the agenda on employee engagement.

- To work and partner with the sales team to develop, implement and drive results increasing organizational effectiveness and efficiency for sales workforce.

- Partner with business on organizational design, workforce planning, succession planning, and skills assessment.

- Provide management coaching to build leadership capabilities to address and resolve employee issues.

- Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

- Responsible for providing day-to-day support to sales employees across in day to day activities that are a part of associate life cycle.

- Contribute to our Well-being initiatives and employee engagement programs development.

- Develop systematic feedback mechanisms for evaluating policy impact and effectiveness, and mechanisms for respective policy updates and changes, taken into account while evolving organizational goals and needs.

- Manage HR aspects of grievances, appeals, disciplinary matters and other potentially contentious cases as delegated taking into account the Staff Regulations and Rules, Instructions, policies, procedures and practices, relevant principles of law .

- Participate in the resolution of conflicts, fact-finding and investigation missions when required.

Required Competencies:

Behavioral :

- Works effectively with all clients and stakeholders;

- Promotes continuous learning; communicates clearly;

- Takes initiative and drives high levels of performance management;

- Plans work, anticipates risks, and sets goals within area of responsibility;

Functional :

- Effectively applies knowledge of relevant Human Resources theories and practices, and recognizes their application within existing processes;

- Delivers Human Resources solutions customized to the needs of the sales employees;

- Anticipates and understands internal and external issues and opportunities that may impact the human resources landscape of the organization.

- Adapts best Human Resources practices to the requirements to facilitate the achievement of strategic objectives.

Required Qualifications :

- Master's degree in Human Resources Management.

- 5 years experience in Human Resources Management preferably in HRBP or Compensation and benefits management.

- Experience in seamlessly working with a culturally diverse work force .

- Strong written, oral and interpersonal communication skills.

- Excellent analytical skills with the ability to compile data, assess trends, and identify opportunities with respect to both benefit plan design and processes.

- Excellent project management skills with the ability to work collaboratively and also execute key deliverables.

- Experience working in a dynamic fast-paced environment, under pressure with frequent deadlines.

- Proven record of success in developing and maintaining effective working relationships and partnerships with diverse stakeholders.