HR Business Partner - Retail/FMCG/BFS

Core Responsibilities :

Stakeholder Management :

- Build and maintain relationship with business heads to discuss performance & leadership requirements and develop processes to address the same.

- Provide consulting to business on ways to improve existing processes and introduce new processes.

- Communicate latest developments in HR strategies, systems and processes and benchmark against HR best practices.

Manpower Budgeting & Planning :

- Work with business heads to plan manpower requirement in accordance with annual business plans and productivity norms.

- Monitor and review the manpower budget quarterly to ensure adherence to the budget norms.

- Ensure availability of Manpower Plan through internal or external talent acquisition.

Performance Management & Rewards :

- Ensures the performance management process is implemented based on corporate guidelines, and all assessments and performance reviews are fair and transparent

- Supports the annual compensation revision cycle ensuring salaries are in line with the pay policies and guidelines as published by the corporate compensation team

- Drive talent development initiatives like talent review, IDPs, Developmental programs, career progression etc. for territory.

Employee Engagement :

- Plan & execute annual employee engagement calendar.

- Design & Implement employee engagement initiatives and support all employee welfare activities in line with corporate HR.

Employee Relations/HR Operations :

- Resolves escalated employee grievances, employee relations issues and complaints and conducts investigations in compliance with legal requirements

- Responds to employee queries and requests with regard to employee letters, HR policies, career development and personal issues as necessary.

- Manages the employee exit process, coordinates with managers on terminations, ensures proper documentation and conducts employee exit interview, come up with retention strategies.

- Communicates and enforces appropriate employee policies and programs.

People Management (if relevant) :

- Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG's performance management process

- Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals

- Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement