HR Business Partner - BPO/ITeS

- Consult with line management and provide daily HR guidance

- Analyze trends and metrics with the HR department.

- Recommend and provide best advice on new approaches, policies, programs, procedures and processes to increase HR create efficiencies

- Look after Learning and development

- Resolve complex employee relations issues and address grievances

- Work closely with management and employees to improve work relationships, build morale and increase productivity and retention

- Provide HR policy guidance

- Monitor and report on workforce and succession planning

- Identify training needs for teams and individuals

- Evaluate training programs

- Suggest new HR strategies