HR Business Partner - BPO/IT

- Worked along with business to align business goal with people strategy

- Implemented & organized various employee engagement initiatives in business unit

- Handled employee grievances and ensured closure with the support of business

- Accountable for the employee life cycle from onboarding till exit management

- Conducted monthly calls with L&D team to seek on the new trainings for employees

- Tackled sr. business stakeholders concerns and resolved the same along with practice head and CHRO

- Implemented succession planning and IDP to increase the employee engagement in terms of new work opportunities

- Conducted Reward & Recognition on quarterly/half yearly basis

- Ensured monthly review connect with business stakeholder

- Handled employees' PMS concerns/queries along with the business and partnered with business leads on PMS rating normalization