HR Business Partner - BPO

HRBP - BPO

HR Business Partnering :

- To partner with the leadership to understand business environment and work priorities to develop and execute innovative solutions to address employee issues.

- Assist with collection, maintain, analyze, and report on various types of key Human Resources metrics to assist HR leadership in effective decision making.

- Conduct periodic reviews with the respective business.

- Manage employee satisfaction programs to improve morale and retention.

- Promote an environment that encourages employee growth.

- Review results of People Surveys and work with leadership to affect change.

- Coach and advise on HR policy and ensure compliance to the company's policies.

- Drive the policy awareness and ensure compliance across the organization.

- Being a SPOC for providing clarifications on policies as required.

- Manage employee exits effectively, conduct exit interviews.

- To ensure that the sensitive issues are handled effectively and are brought to a logical conclusion.

- Drive cross - functional HR projects and initiatives as needed

Talent Acquisition (25%) :

- Partner with BU leaders, hiring managers and sourcing team to drive the hiring process.

- Manage and oversee Talent acquisition at BU level, be culture champion for the candidates in advance stages

HR CoE :

- Provide inputs with respect to Trainings, Talent Management, Career progression and other People initiatives to the HR CoE teams to have a customized program designed and delivered at BU level, if required.

- Responsible for the coordination/set-up of capability programs for the HR Org driving key priorities for Business and HR.

- Drive Rewards, PMS, Promotions at BU level as per the guidelines within the program TAT.

Qualifications : Education, Competencies (Knowledge, Skills & Behavior) and Experience

Minimum Qualifications :

- Full time master's degree (MBA, HR / MSW)

- 8 years in in HR function, preferable as HRBP role, should have handled at least one Business Unit ( employee base of min 200-300) independently.

- Excellent communication and decision-making skills, should be high on integrity

- Excellent interpersonal skills to develop relationships, establish trust and provide counsel in a thoughtful, sensitive and timely manner

- Should be able to program manage key initiatives at the BU level

- Quick response to employee grievance is a must.

Travel requirement in role : No (may have to travel for campus hiring once or twice a year)