HR Business Partner - BPO

HRBP - BPO (US Shift)

Purpose:

Drive end to end HR Operations which majorly includes Business Partner, various HR related MIS and Employee Engagement initiatives.

Job duties and responsibilities:

KRA's :

- Responsible for managing day-to-day HR operations effectively to provide proactive HR support to employees.

- Ensure utmost level of integrity and accuracy of HR data while being compliant with data protection and security standards.

- Facilitate development of the overall HR operations and approach by providing accurate and relevant data analytics and reporting.

- Assist in communicating company policies and procedures to promote and understanding among the employees and foster a collaborative working environment which is conducive through effective employee relations activities.

- Act as a resource regarding HR policies & procedures and advice line managers and employees to follow the standard HR process and necessary compliance.

- Conduct periodic audits of current systems, procedures, policies and workflows to ensure efficiencies and legal compliance; develop various HR related processes that improve overall effectiveness of the department and end user efficiency.

- Maintain in-depth knowledge of overall HR operations and execute the things in a proactive manner and ensure best in class HR operation practices are implemented in the organization.

- Maintain a Human Resource Management System (HRMS) to provide accurate and timely information to the HR Head/ Management.

- Prepare and provide analytics and analysis on key Human Resource matrices to HR Head/ Management and relevant stakeholders.

- Ensure accurate documentation of HR operations - Standard Operating Procedure (SOP) is maintained including timely revisions and updates.

- Formulate, implement and improve functional and company policies and procedures to ensure operational excellence and positive employee experience. Monitor adherence to rules, regulations and procedures.

- Assist in the planning and implementation of key organizational growth initiatives related to HR matters.

- Responsible for managing effective onboarding, joining and induction for new joiners.

- Drive the process of confirmation/ probation extension and taking the corrective actions.

- Ensure and manage best-in-class employee experience while driving the various HR operation initiatives.

- Develop and maintain various HR related dashboards, matrices and monthly PPTs and provide to HR Head/Management as and when required.

- Prepare dashboards for various employee engagement/connect/ communication initiatives.

- Planning and executing Reward & Recognition Programs as per the R&R policy and ensure its timely closure by various stakeholder management and ensure a culture of appreciation and motivation within the organization

- Ensure constant engagement initiates are planned and executed at various location with maximum people participation and leadership involvement.

Qualification And Experience:

1. MBA in HR with 6-10 Years of Experience in HBBP & has to be from BPO/ITES Background only.

2. Strong language skills. Passion to create high quality content.

3. Ability to build different people engagement drivers and sub-drivers.

4. Passionate about People and building great culture at work.

5. Understanding of HR domain & terminologies

6. Learning ability to pick up tools and technologies related to HR assignments

7. Proficient in using MS Office including Word, Excel, PowerPoint

8. Excellent Communication Skills (Oral, Written & Presentation)

9. Attention to detail, organized, analytical & reporting skill

10. Must be able to multi-task, deal with ambiguity, work in a team environment, recognize trends and identify systematic approaches to solving problems in this fast moving, dynamic environment.

Remuneration:

An outstanding remuneration package that rewards professionalism and diligence will be on offer for the successful applicant as well as a well defined career path. An excellent package will be on offer for the right candidate, including an above industry base salary for the right person as well as the most complete employee benefit scheme. Don't miss out on this opportunity to join the market leader

Contact Person Name, Address & Nos.:

P.G.Ganesh
Perfect Placer