HR Business Partner - BFSI/IT/Telecom

Responsibilities :

- Responsible for managing the HR Business Partner team.

- Manage and spearhead day-to-day work allocation and delivery of the team.

- Ensure that the SOPs are adhered to and updated from time to time.

- Scale-up processes in line with growing headcount and changing organization & people needs.

- Ensure employee queries are resolved as per the SLAs. Oversee tickets assigned to various team members.

- Manage and meaningfully engage employees on the Bench.

- Work with the Talent Development team to carve out learning plans to upskill on an ongoing basis

- Work closely with leaders and teams to understand the pulse of the business to help build and execute thoughtful engagement plans that also enable retention of the employees

- Monitor attrition levels and implement innovative attrition control mechanism

- Administer and continuously look for enhancing employee benefits and tie-ups. Ensure the benefits package is in line with the industry.

- Work with the team to drive various Employee Engagement activities.

Qualifications & Requirements :

- Masters in Human Resources or equivalent.

- 8 - 10 years of post-qualification experience.

- Excellent communication skills - both verbal and written.

- Should have advanced knowledge of MS Excel/Google Sheets.

- Work experience in a mid-sized setup (1000 - 2000 people) is preferred.

- Should have team management experience.

- Strong focus on employee service delivery.