- Partner closely with other BPs to deliver high-value service to the business
- Initiate and drive HR programs/initiatives
- Handle day-to-day HR operations of the business units
- Review and analyze business-specific data to identify trends and recommend solutions to improve performance, retention, and employee experience
- Proactively serve as a - trusted advisor- and serve as the primary point of contact for employees
- Provide ongoing support to employees on Human Capital-related matters, policies, and procedures
- Assess training needs and conduct 1:1 and/or group training sessions as required
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