Home Credit - Manager - Outsourcing Risk/Operational Risk

Manager- Outsourcing Risk (Operational Risk)

Objective (Purpose of the Job): The incumbent will be a part of Risk Management Function in Portfolio Management & Operational Risk Department with focus on Outsourcing/Vendor/Third party risk management

Key Responsibilities:

- The incumbent will work with a team of risk professionals in India and will be responsible for identifying, measuring, monitoring, and reporting on enterprise-wide risks.

- Manage and maintain an effective Outsourcing/Vendor Risk Framework.

- Generate dashboards to monitor IT/IS /third party risks for reporting to the Risk Management Committee and Senior Management

- Develop Standard Operating Procedure (SOP) for vendors providing financial services.

- Identify, evaluate, control, and mitigate the organization wide operational risks by developing a pre- emptive control strategy.

- Provide support to units in conducting process and procedure reviews, User Acceptance Test from OR perspective.

- Be a point of reference for business units and share knowledge and skills

Principal Accountabilities:

- Coordinating and performing reviews of third-party outsourced vendors including IT and non-IT vendors.

- Coming up with ideas and presenting them via reports and presentations and making suggestions or recommendations for improvements and enhancements based on research or findings.

- Regular review of complaints against the vendor (risk events) reported and perform root cause analysis in consultation with business units.

- Identification of Key Risk Indicators (KRIs) and regular monitoring and reporting of KRI breaches to senior management.

- Tracking of action plans developed and monitor the closure of the same within timelines.

Desired Skills:

- Over 7-10 years of experience in Banking and Financial Services Industry - preferably 3-4 years of experience in Operational risk or outsourcing risk experience.

- Excellent stakeholder management skills with the ability to build productive relationships across leadership levels and teams.

- Strong analytical skills, good communication skills.

- Graduate / Postgraduate, with specialization in Enterprise risk management (preferred)

- Experience working with SQL (preferred), Excel and PowerPoint

- Third-Party Risk management