Holiday Inn Goa - Unit Manager - New Outlet

Looking for a smart and Efficient Unit Manager for our upcoming outlet at Hyderabad

Key responsibilities :

- Oversee the daily operations of outlet for efficient operations.

- Plan and assign daily workloads to outlet associates.

- Develop and enforce established policies and procedures.

- Establish operational strategies to meet quality and customer service standards.

- Develop marketing strategies to improve sales and profitability.

- Maintain the outlet facility clean and safe.

- Obtain customer feedbacks and recommend necessary outlet operational changes.

- Interview and hire associates for outlet operations.

- Schedule orientations and job trainings to outlet associates.

- Organize regular meetings to discuss about issues and updates.

- Analyze and resolve problems in a timely and accurate manner.

- Organize special events and entertainments to attract more customers.

- Develop cost-effective operational plan to achieve outlet goals.

- Assist in cash handling activities and develop expense and revenue reports.

Technical Skills and Experience

Must hold a diploma/degree in Hospitality Management specialising in Food and Beverage Management

Excellent customer service and Interpersonal Skills

Well developed Computer Skills particularly in the use of MS Office and email

Good trainer, able to facilitate at all levels

Comprehensive knowledge of business needs and productivity requirements

Minimum 12-15 years work experience with a hotel or large restaurant with good standards