Hexaware - Senior Manager - Fund Administration Operations - Investment Banking

- Liaise with Operations Leads and Stakeholders across different geographies on day-to-day delivery and meet structured deliverables deadlines.

- Mentor Change Management including automation initiatives including transformation and robotics, and drive productivity milestones

- Monitor operations health in terms of SLAs, KPI, Risk Indicators and Process Metrics

- Manage large teams based across different locations in India and ensure smooth delivery

- Manage critical client stakeholders and ensure customer satisfaction

- Manage client escalations ensuring a smooth resolution to concerns / issues.

Describe Domain Technical Skills.

The candidate is expected to be an expert in Investment Banking-Fund Administration experience in managing large operations for a global bank.

1. Portfolio compliances, deviations from model portfolio.

2. Statement of investment preparation.

3. Responding to auditors

4. Preparing regulatory reports

5. Coordination with fund manager.