Hexaware BPS - Senior General Manager - Process Excellence

Job Description :

- Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence

- Ensure Positive contribution to the company's Gross margins and Operating margins

- Lead/ participate in Six Sigma and Lean projects

- Identify and Mentor Six Sigma and Lean projects

- Mentor Green/ Black Belt Trainees

- Participate in consulting assignments- Internally and at Client site

- Support/ Enable change management ensuing from the projects

- Value stream Mapping/ Process mapping

- Follow up on action items

- Recommend new/ improvements to delivery models

- Identify and ensure implementation automation projects, process improvements and cost optimization opportunities

- Support maintenance of World Class Delivery standards

- Support Initiatives from CEO's office through CEO PMO

- Create reports for CEO, Functional heads and OPM

- Monitor dashboards and issues for early warning signals and trends

- Support for RFP, RFI, Sales Collaterals

- Six Sigma and other (ARM grid) trainings

- Participate in various meetings as part of the profile

- Ensure compliance to ISO 9001/ 27001

Criteria :

- Graduate in any stream, B.Tech/ B.E & MBA will Have higher preference

- MBB / Black Belt Certification from a reputed institute/ company compulsory