Headout - Team Lead - Catalog Operations

Why Headout ?

What we do is important

In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world's most exceptional real-life experiences - from immersive tours to museums to live events and everything in between.

We've got scale, fast growth, and solid fundamentals

Headout has served tens of millions of guests from 196 countries on one of our experiences across 70+ cities in 9 languages. Today, we've sales in 100s of millions of $s a year and have grown 4x+ in '22. Contrary to the norm, we deliver this scale and growth while being profitable. We raised $42M in '22 and have a decade+ runway enabling us to think truly long term.

Now is the right time

While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late.

Our culture

Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook

The Role

Dive into the dynamic world of catalog operations at Headout. As the torchbearer of cataloging operations, you'll spearhead the addition of new products and enhance the existing ones. If you have a penchant for technology, an eye for detail, and a passion for refining processes, then gear up for a transformative journey with us. Aspiring leaders looking to helm a rapidly expanding team will find this role tailor-made for them. All of this in the tech hub of India, Bengaluru - beckoning locals or those ready to make the city their new home.

What makes this role special?

1. Operational Mastery. Provide seamless daily system support, ensuring business teams and catalog associates always have a fallback.

2. Leadership at its Best. Take charge of guiding and leading new members, emphasizing productivity, operational finesse, and unwavering support.

3. Innovation Central. Pioneering new initiatives, you'll be at the forefront of boosting operational efficiency and maintaining data & process integrity.

What skills & experience do you bring to the table?

1. You're a Strategist. With 4-6 years of experience, your prowess in communication, organization, and problem-solving sets you apart.

2. You're a Commander. Having led a team in the past, you're adept at steering the ship.

3. You're a Tech-Enthusiast. Past experience with a CRM tool? That's a cherry on top.

4. You're an Achiever. Your track record gleams with tangible improvements and standout results.

5. You're a Pivot. Rapid changes invigorate you. Teaming up to refine processes and enhance customer experiences is second nature to you.