Headout - Manager - Partner Operations

Why Headout-

Headout is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time-

We- ve grown 15x in the last 9 months and are backed by some of the finest investors in Silicon Valley who are behind companies like Alibaba, Lyft, Snapchat, Snapdeal, Angellist, Instacart, Product Hunt, Postmates and others.

The Role

Headout is re-inventing the way people experience the world around us and have fun. This magical journey on the user side of the marketplace is made possible by the Supply Team that empowers thousands of service providers, small-sized businesses and individuals alike, on our platform.

We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: what do we do now-

The Partner Operations - Manager position is a unique opportunity to help drive growth through Supply Engagement & Inventory Optimization. This is a critical role given its direct impact to improve the Headout experience through more ubiquitous availability, accurate data & efficient supply engagement processes. This data driven role is at the nexus of analytical thinking & inter-personal ability to manage all our existing Supply Partnerships.

This is an important business side startup role & will have direct responsibility for the growth of their business.

What you- ll do

Build & manage a team of associates that will form the backbone of the entire Supply Operations effort at Headout

Conceptualize, implement & optimize processes across the entire Supply Stack to meet ambitious business goals

Supply on-boarding & training

Manage all supply facing interactions through various channels

Manage relationships with all existing Supply Partners and optimize for a stellar experience on both sides of the table

Work closely with associates to ensure daily operational excellence and individual career development

Who you are:

Process-oriented: You love the idea of interworking systems and structured processes.

People-focused: You prioritize people above all else and understand that the key to our overall success is happy Supply Partners

Product passion: You are excited about Headout and can see endless potential for impacting the lives of our users in a meaningful way.

2-5 years of operational/analytical experience gained in consulting, investment banking, marketing or operations management at a startup.

You get shit done, no matter what.

Start-up experience & entrepreneurial spirit

Master's degree in Business, Economics, Finance or Marketing preferred, but not required