Head/Vice President - Customer Due Diligence/KYC - Bank

Hiring Head of CDD KYC - VP - Mumbai

- Work as the process owner and ensure end to end management of all activities associated with the onboarding process.

- Develop and demonstrate strong understanding of the roles and responsibilities of the team, Prime global business and various Equity/Fixed Income, synthetics and Derivative products like Futures, Options, OTC, FX PB , various systems and Onboarding flow.

- Track client details like stage, revenue opportunity, on boarding date etc. across businesses through inbuild systems and tools.

- Support in preparing MIS required for management decision making

- Manage, develop and sustain effective working relations with Sales, Compliance, Risk, Legal and Static teams to ensure clients are on boarded without any road blocks.

- Managing daily deliverables and meeting all agreed SLAs.

- Ensure cross training and knowledge transfer within the team.

- Responsible for front to back management of the initiatives and projects ADHOC requests catering to above items.

- Ability to prioritize and multi task effectively.

- Take ownership and drive various on-going projects in the team

Stakeholder Management and Leadership

- This is a high-profile front office position which will require a high level of engagement with a variety of stakeholders across the firm, including Front Office Risk, Legal, Compliance and Sales desk across multiples businesses in New York, London and Asia

- Take ownership for all undertaken tasks in the team and suggest change to senior management for any process improvements.

- Ensure to demonstrate effectively communication and problem solving skills along with responsibility and accountability.

Decision-making and Problem Solving

- Person should understand the platforms and nuances of the applications/systems, to design new account set up work flow process in co-ordination/agreement with middle office/static teams which will ensure there are no errors and accounts are set up quickly.

- Should possess strong problem solving skills to eliminate going back and forth to the client for any additional information enhancing smooth client experience.

- Proactively provide inputs and suggestions to improve processes.

- Risk and Control Objective [This section is mandatory for all role profiles and must not be deleted]

- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal

- Policies and Policy Standards.

Person Specification :

- Excellent verbal and written communication skills as the person is required to communicate with global stakeholders and management team in Investment Banking vertical. Ability to clearly articulate complicated issues to management and other impacted areas and ensure timely resolution of issues and breaches.

- Experience in Banking/Finance industry and Comprehensive knowledge of the financial products across business (Equities, Fixed Income, Derivatives)

- Strong eye for detail as the person is expected to set up client account data across various trading and reporting systems.

- Flexible in work long hours when required and aptitude for self learning and ability to cope well under pressure and meet deadlines

- Ambitious and Proactive in nature, should be able to take quick decisions and be an excellent Team player

- Advanced Excel (Pivot tables, Macros), MS Office skills and inclination to learn new IT Skills like Qlikview

- Well organized with good time management skills and the ability to meet tight deadlines and prioritize tasks. Ability to multi-task and prioritize accordingly in a highly pressurized environment.

- Understanding of onboarding process will be an added advantage.

- The person needs to have a proven record of willingness to take ownership and responsibility.

- We cover all regions Asia, EMEA and US. Flexxibity with work times will be preferred. Especially for the US support which ends at around 1am India time.

Essential Skills/Basic Qualifications :

- Graduate or MBA from top tier Engineering/Business school.

- Excellent verbal and written communication skills, able to clearly articulate complicated issues to management and other impacted areas and ensure timely resolution of issues and breaches. Should be comfortable communicating directly with all levels of the organization, including senior management.

- Highly analytical and numerate with exceptional problem solving abilities and Comprehensive knowledge on Derivative, Rates and FX products and associated risks.

- Well organized with good time management skills and the ability to meet tight deadlines and prioritize tasks. Ability to multi-task and prioritize accordingly in a highly pressurized environment.

- Superior attention to detail

- Ability to develop relationships with internal clients to understand and address their needs.

- Eagerness to take initiative and promote process improvements

- Team player

- Displays confidence and professionalism

- Highly motivated

Desirable skills/Preferred Qualifications :

- Front Office Support / client service experience, ideally on prime brokerage, cleared OTC FX, Rates and CDS and other Derivatives.