Head - UI/UX - eCommerce

We have an opportunity in Mumbai for Head UI/UX role.

Responsibilities

- Be the accountable design leader of all customer-facing experiences on website;

- Act as the primary connection between product team and the business to set expectations on design processes, deliverables and quality;

- Directly manage, mentor and grow a lean team of talented UI/UX designers;

- Ensure career growth and development of designers;

- Lead customer research and apply insights to generate website experience that delivers customer delight

- Deliver compelling UX visions, UI specifications, wireframes, and prototypes

- Define engagement models and manage relationships with external design agencies and contractors;

- Lead prioritisation discussions with leadership teams, defining scope, budget, timelines and resource allocation;

Qualifications

- Bachelors/Masters in Design from a premium institute

- 10+ years experience designing and delivering products / services

- Experience in e-commerce is preferable

- Deep knowledge of user centric design methods of innovation and ideation;

- Deep knowledge of marketing communications principles, creative and art direction;

- Knowledge of web and mobile technologies and their impact on the feasibility of a design;

- Strong skills in communication (written, verbal, and visual), influence and persuasion;

- Great interpersonal skills