Head - Training - BPO

Job Code: GO/JC/5053/2014

Training Head

Job Description:

Candidate expectations:

- Looking at candidates with good communication skills and good knowledge on Telecom /DTH

Candidate Role:

- Acceptable level of knowledge on telecom operations

- Good understanding of the Functioning of Contact Center technology.

- Should be well versed with technologies like ACD, IVR, Self Services, Dialers, etc.

- Knowledge and understanding of competitive scenario in the Contact center market.

- Elaborate understanding of a Domestic call center/ BPO requirements at application layer for training and quality.

Qualification: Any Graduate

Skills: Training

No. of opening: 1

Education: Any Graduates

Industry: ITES/BPO/KPO

Maheshwari