Head - Technology - QSR/Retail

The role entails building a robust Technology strategy and digital roadmap for the organization while working closely with the senior leadership and external vendor partners.

Job Location: Mumbai.

Job Responsibilities:

- Overall responsibility for devising and updating the Technology strategy and Technology roadmap for the organization

- Prepare and execute the Technology budget and ensure the budget guidelines are followed and expenditure is within the budget.

- Create a digital roadmap for the organization and set short-, medium- and long-term objectives and time-bound action plans

- initiate, lead and support Technology requirements of the assigned business functions and their delivery in accordance with project goals, times scales and costs.

- ERP Implementation - Understanding the business needs of the organization and identifying and implementing the appropriate Technology Strategy

- Integration of the ERP and various other technology tools of the organization to help improve overall organizational efficiency

- Led the It ERP and infrastructure planning for upcoming projects.

- To ensure network connectivity up-time for business processes to function smoothly.

- Led, managed and train the team, across multiple locations across India.

- Working closely with Vendor Partners, business / functional heads, supply chain team etc.

- Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits.

- Design and customize technological systems and platforms to improve customer experience.

- Plan the implementation of new systems and provide guidance to Technology professionals and other staff within the organization.

- Develops strategies to improve the efficiency and efficacy of technological initiatives.

- Oversee the organisation's technological infrastructure (networks and computer systems) to ensure optimal performance.

- Monitor changes or advancements in technology to discover ways the company can gain a competitive advantage.

- Analyze the costs, value and risks of information technology to advise management and suggest actions.

- Managing day-to-day stakeholder interaction, identifying needs and evaluating solutions.

Education Criteria:

- B.tech/BCA/ Bsc/B.eng with 6 to 8 years of experience in Technology applications customization & implementation, program management & Infrastructure.

Skills Required:

- Prior or current experience in working in Retail, Retail Shopping centre, Consumer, Hospitality and QSR setup is a must.

- Prior or current experience in an FMCG setup would be beneficial.

- Technology exposure in Retailer's POS integration and various ERP solutions is a must.

- Experience in defining the product, and process flow and converting business requirements into technical requirements.

- Ability to understand the business needs, translate them into technology-based solutions, identification of suitable technology/technology partners and implementation of technology tools is a critical

- Project Management and implementation of customized solutions.

- Should have exposure to systems & Networking including firewalls, and anti-intrusion skills.

- Handling Third Party vendors.

- A strong leader who can provide guidance and mentorship to team members

- Self-Motivator and Self-starter and a high desire to achieve.

- Must possess an entrepreneurial drive and take ownership.