Head - Technical Services - Building Materials

Industry - Construction / Engineering / Cement / Metals

Category - Operations

Skills - Technical Services, Cement, Construction Chemical, Concrete, Infrastructure, Customer Technical Support

Job Type - Permanent

Job Description - A Technical Services Head role will influence customers from technical aspects of the product and in tandem with the sales team to increase the market share of the products.

Client Details

Our client is a leading building materials organisation based out of India. They have quite a robust product portfolio in the segment. They are striving for a strong Technical Services department and thus looking for a Technical Services Head based out of Mumbai.

Description

You will be responsible for:

- Budgeting across all the Zones

- Building Loyalty programs for the influencers

- Strategic Development and Demand Generation though technical inputs

- People and Performance Management

- Product promotion and Brand Equity Development by organising events around technical aspects of the product

- Complying with the statutory norms

- Seamless coordination with Marketing, Technical, packaging department to ensure packaging quality as per our internal standards of artwork & performance

- Managing and resolving customer complaints

Profile

- Ideally you are a CIVIL ENGINEER who has handled pan India Technical Service department in Building Materials industry.