Head - Supply Chain - Startup

Head - Supply Chain

Organization: Jeeves Consumer Services Private Limited

We are a rapidly growing company in the consumer durables service space. Present in 225 locations across India we have a 400 strong in-house team and 600 executives on contract through our franchisees. We are authorized service vendors for leading retailers and brands. Over a million homes in India have used our services.

India has over 175 million households with some sort of electronic / electrical appliance. But in the event of a problem there is no single organized and reliable entity that one can approach for service. Jeeves aims to be the single window solutions provider to any issues faced with any product, any brand anywhere in India. We have recently received venture funding to expand our operations and consumer offering.

We are looking for a Head of Supply Chain who shares our passion for consumer service has experience in managing a procurement and supply chain network spanning 225 locations, 60 brands and over 40000 components.

Position: Head of Supply Chain

Role

- Demand forecasting and business planning in coordination with GM-Operations

- Define systems and processes (SOPs) for the complete function and rolling out of new ERP system

- Vendor development and procurement

- Inventory Management and Control

- Warehousing – infrastructure, parts coding, optimize stocking conditions,

- Transportation and logistics – vendor negotiations, selection and management

- Managing reverse logistics for defective products and spares (and scrapping / recycling where needed)

- Warranty management with vendors / brands

- Bring down resolution time for consumer calls requiring spares replacements

Should have:

- An MBA degree from top institutes

- Worked with a mid to large size manufacturer, retailer or durables marketer / service provider

- Managed a medium sized team

- Knowledge of Microsoft ERP / other similar system

- Worked in a highly systems driven environment

- Between 8 to 10 years experience in the supply chain function

- Some idea / experience of having worked in a start up environment.

Skills:

- Good Planning ability

- Negotiation skills

- Good Communication skills-both oral and written

- Attention to detail

- Good geographical knowledge of India

- Ability to coordinate across functions especially operations.

Reporting to: Chief Operating Officer

Location: Bangalore

Contact Details: email id: shiva.subramaniam@jeeves.co.in

Mobile: 9980624455