Head - Strategic Operations

Key Responsibilities:

1. Strategy - Drive Net Promoter Score across all locations, through a unified strategy

2. Stakeholder Collaboration - Collaborate & influence key stakeholders to align operations with academic vision & student experience initiatives

3. Performance - Leverage data-driven insights to track metrics, elevate student experiences and improve Net Promoter Score

4. Operations - Foster operational excellence to address & solve for key challenges

Candidate Profile:

1. Possess an Ivy League MBA, 4+ years at McKinsey / Bain / BCG / LEK / Kearney or leadership experience / ex-founder at a successful startup

2. Exceptional communication, ability to lead, influence and manage stakeholders and bring a data-driven approach to solving complex problems

- Proven experience in leading complex, geographically spread operations, in a high-growth setup

- Passion for travel & exploring new places