Head - Software Applications - FMCG

Strategy & Planning:

- Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.

- Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.

- Cultivate and disseminate knowledge of application-usage best practices.

Acquisition & Deployment:

- Research and make recommendations on software products and services in support of procurement and development efforts.

- Evaluate new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.

- Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.

- Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.

- Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.

- Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.

- Contribute to pre-testing phase of development by evaluating proposals in order to identify potential problem areas, and make the appropriate recommendations.

- Liaise with company's software suppliers for prompt rectification of any problems or emergencies.

Operational Management:

- Manage and provide direction for the application team in support of business operations.

- Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.

- Compile and maintain inventory of company software and systems assets and their corresponding contracts/agreements.

- Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities.

- Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications.