Hiring for top leading telecom. JD- Responsible for Services delivery to end Customers (Telcos, ISPs/MSOs/Large Enterprises) with successful delivery of all elements, to specified levels of time, budget and quality. 1. To assess customer needs, plan and deliver communications Infrastructure and solution requirements like Fiber, Duct, Collocation of equipments, Towers, Racks, customised Products and services 2. Create comprehensive Service Delivery Plan and documentation to enable the project to be managed against a clear set of defined deliverables and milestones 3. To monitor, measure, review and update project process, adjusting project plans and implement remedial plans and inform all relevant parties. 4. To produce delivery documentation and create knowledge libraries with the end goal of using this documentation to improve services to the customers 5. To establish and refine service delivery processes 6. To establish policies designed to ensure consistently high service performance, monitors resources (Internal/Vendor etc.) and evaluates customer feedback to develop quality improvement processes 7. To constantly assess customer feedback and make necessary improvements What we are looking for in you- 1. Relevant leadership Experience of Service Delivery / Project Execution experience within Telecom Service Providers/Managed Services Providers/Tower Infra Providers 2. Ability to lead teams individually and guide team members to achieve the final goal 3. Strong sense of ownership for every task undertaken Jitendra

Mumbai

Head - Service Delivery & Management - Telecom 

Head - Service Delivery & Management - Telecom  ,Job Description for Head - Service Delivery & Management - Telecom  in Datawise Consultants Pvt. Ltd. in  Mumbai for (12-15) years of experience. Apply Now!

Job Description for Head - Service Delivery & Management - Telecom  in Datawise Consultants Pvt. Ltd. in  Mumbai for (12-15) years of experience. Apply Now!