Head - Sales Operations - Quick Commerce

Key Responsibilities:

Sales Process and Product Compliance:

- Ensure rigorous compliance with sales processes and product standards.

- Co-own and execute strategies to ensure product compliance with industry regulations.

Market Share Ownership:

- Collaborate with cross-functional teams to co-own and deliver market share targets.

- Monitor and analyze overall Week-over-Week (WoW) market share performance.

Wastage Optimization:

- Drive initiatives to achieve optimal wastage numbers in collaboration with relevant teams.

- Implement measures to minimize downstream wastage in operations.

Asset Sanctity:

- Oversee and ensure the sanctity of assets involved in sales operations.

- Implement and enforce protocols to safeguard company assets.

Process and Product Compliance Rates:

- Establish and monitor process compliance rates.

- Evaluate and enhance product compliance rates through continuous improvement initiatives.

Operational Excellence:

- Implement best practices for efficient and effective sales operations.

Qualifications:

Experience: Proven background in process and business excellence, preferably from a consulting background.

Total Experience of 10 to 15 years.

Industry Exposure: Strong experience in operations-intensive industries such as Logistics, Food-Tech, Ridesharing, or E-commerce.

Knowledge: Working knowledge of Tamil is essential, given the focus on Tamil Nadu markets in the next 12 months.

Execution Skills: Pure ops and execution-focused individuals with a track record of delivering result