Head - Sales - IT Infrastructure & Services

Head of Sales (IT Infrastructure & Services)

Relationship building with corporates customers, business development, understanding technical requirement of clients, making presentation to clients, developing techno-commercial proposal, Developing sales projection plan, execute orders, customer satisfaction, negotiate & close orders.

Key Responsibilities:

New Client Acquisition (Hunting):

- Serving existing clients (Farming) and get larger share of wallet by cross & upselling IT infrastructure solutions & services.

- Maintains professional & technical knowledge and must have good understanding of IT products, Solutions and services around Data centre solutions - Server, Storage, networking, Backup, Security etc.

- Collaborate with internal stakeholders to ensure that strategic sales objectives and targets are met.

- Assist their sales team to define the way they approach the market and achieve set targets.

- Ensure that sales procedures and policies as defined by the sales leadership are implemented and followed.

- Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.

- Align their team to the client segmentation strategy ensuring that the right level of resource is allocated to the right type of client.

- Responsible for the coordination of the activities of their sales teams, setting and measuring performance targets, account allocation, and enforcing the execution of the client account plans, call planning and opportunity qualification.

- Responsible for pipeline management and accurate forecasting.

- Support team by attending key client meetings and articulate how NTT(Ltd) can add value through our services and solutions.

- Take full ownership for managing efficiency levels, streamlining procedures to deliver customer excellence.

- Act as mentor/coach and advisor that assists the sales force to set and keep to priority activities.

- Utilize sales tools and methodologies to manage account opportunities, pipelines, and forecasting efforts, ensuring accessibility and tool utility training.

- Plans and organizes multiple work outputs by assigning priorities and continuously reviewing objectives and goals.

Knowledge, Skills, and Attributes:

- Sales business acumen - the skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on Organisation's business requirements. Developing the skills to understand your client's business (including commercial and financial aspects) in order to bring value to them from Co's portfolio of services.

- Sales client engagement & management - the skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing client expectations. Developing the skills required to know your client, building effective & lasting relationships with them, and being seen as a trusted advisor.

- Sales solution skills - the knowledge of Co's Ltd's offerings, use cases, and market trends and the skill to apply them to the individual client and prospect situations that position the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to a specific client and prospect needs and outcomes.

- Sales resources optimization - building internal relationships, working with pursuit teams, and leveraging vendors as resources throughout the sales cycle.

- Sales pursuit - the skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.

- Sales strategy execution - The skills to ensure that the sales strategy is aligned to the business strategy.

- Sales business management - the skills to ensure that target setting, and associated processes is aligned to meeting the target.

- Sales talent management & enablement - the skills to ensure that results are achieved through effective talent management.

Qualification And Experience:

1. BE with Minimum 15+ Years of experience in IT Infrastructure Service Sales & overseeing IT teams and projects.

2. Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems.

3. Demonstrable level of relevant experience in a similar role within a related environment

4. Solid previous experience operationally managing a sales team.

5. Good experience dealing with clients and engaging to influence sales.

6. Previous demonstrable experience in the sales management role

7. Sound strategic and operational planning experience

8. Fluency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.).

9. Well accustomed to a client-facing role.

10. Business Understanding

11. Process Orientation

Remuneration:

An outstanding remuneration package that rewards professionalism and diligence will be on offer for the successful applicant as well as a well-defined career path. An excellent package will be on offer for the right candidate, including an above industry base salary for the right person as well as the most complete employee benefit scheme. Don't miss out on this opportunity to join the market leader.