Head - Resource Management Group - IT

The RMG Head will be responsible for workforce planning, resource allocation, and bench management across the organization. The role demands a strategic approach to optimizing talent utilization, forecasting demand, and ensuring the right resources are allocated to projects while aligning with business goals.

Key Responsibilities:

Resource Planning & Allocation

- Develop and implement resource planning strategies to ensure optimal utilization of workforce across projects.

- Collaborate with delivery and project managers to allocate the right talent based on project requirements, skill sets, and availability.

- Forecast resource demand, track talent supply, and ensure workforce readiness for upcoming projects.

- Manage internal reskilling, redeployment, and upskilling initiatives for bench employees.

Talent Management & Workforce Optimization

- Monitor and maintain resource availability and bench strength, ensuring minimum bench time for employees.

- Identify high-demand skill gaps and coordinate with recruitment teams for timely hiring.

- Define and track resource utilization KPIs and workforce productivity metrics.

- Work closely with HR and L&D teams to plan training programs for skill enhancement.

Stakeholder Engagement

- Act as a key liaison between business heads, HR, recruitment, and project delivery teams.

- Support pre-sales and business development by ensuring availability of skilled resources for proposals.

- Provide regular workforce reports and insights to senior leadership.

Process & Compliance Management

- Define and implement best practices in resource management for efficiency.

- Ensure resource forecasting, billing efficiency, and workforce planning align with business targets.

- Develop and maintain resource tracking tools for better decision-making.

Required Skills & Experience

- 10+ years of experience in Resource Management / Workforce Planning in a Tech/IT services organization.

- Expertise in capacity planning, talent forecasting, and skill gap analysis.

- Strong stakeholder management and negotiation skills.

- Proficiency in Excel, HRMS tools, and resource tracking platforms.

- Knowledge of IT skill sets and emerging technologies to match project requirements.

- Experience in managing global resource allocation and remote teams is a plus.

Preferred Qualifications

- MBA in HR/Operations or equivalent.

- Experience working in mid to large-scale IT services organizations.

- Certifications in Workforce Management, Resource Optimization, or Agile Workforce Planning are a plus.

What We Offer

- Competitive CTC and benefits.

- Hybrid work model (as per company policy).

- Opportunity to work with a growing and dynamic tech organization.

- Professional growth and leadership exposure in workforce strategy.