Head - Quality Control & Quality Assurance - Real Estate Developer

Role Quality Control and Quality Assurance Head

Reporting to CEO

Location - Chennai

Qualification - Bachelor's degree in Materials Management/Civil/Industrial Engineering

- Master's degree - Desired

Experience - 10 - 15 years

Age Group - 30 - 35 years

Designation/Grade DGM

Industries to look from - Real Estate, Construction & Infrastructure companies

Key Interfaces:

Internal - Managing Director & CEO, Director

- Finance & Accounting

- Engineering Team

- Architects

External - Suppliers and Contractors

- Local authorities /Auditors

Reportees - QA/QC team

Key Competencies:

- Sound technical knowledge of Construction operations

- Operational Excellence & Business sensitivity

- Critical thinking, and Problem solving

- Assertive

- A good negotiator and influencer

- Commercial awareness

- Project & Budget management skills

- Persuasive

- Coordination and Control

- Decision making - Time management

- Detail oriented, self-motivated and highly organized

- Conflict management and Stress tolerance

- Ability to multi-task, work independently and as part of a team

- Good working knowledge of construction methods, materials and legal regulations

Job Description:

Responsibilities include but are not limited to:

- Responsible for driving excellence in Quality assurance, control processes and people capability to meet organization's Quality standards/objectives

- Design, develop and implement SOPs and Quality Control measures, ERP and Internal audit system

- Conduct surveillance and reviews of the quality systems, including those of subcontractors and suppliers

- Drive a culture of continuous improvement

- Proactive approach to improve quality of work at site, minimize rework and demonstrate continuous improvement

- Ensure adherence to company standards, customer requirements, regulatory requirements and SOPs

- Specify Quality requirements for Raw materials with suppliers

- Develop corrective and preventive action plans for Quality non-conformance

- Conduct QA training for all departments periodically and ensure that contractors are in compliance with quality systems

- Plan activities and set priorities. Handle deviations and exceptions

- Set Customer service standards and ensure adherence

- Introduce and implement new process engineering (PE), quality management methods to ensure high level of Quality

- Maintain complete, precise and up-to-date records

- Devise new methods to problem solving by ensuring Cost reduction without compromising on Quality

- Provide technical advice for selecting appropriate construction materials

- Periodic inspection of sites to check Quality status and minimize Wastage

- Research new design options to reduce wastage and document findings

- Coordinate and liaise with internal and external stakeholders as and when required

- Periodic reporting to Management

- Report any abnormalities to the Management as soon as noticed