Head - Quality Assurance - IT

Who we are looking for:

We are looking for a Head of QA for the World's Most Powerful Financial Customer Relationship Management Software Product Organization. The ideal candidate must have a proven track record of building QA teams, managing the function and direction of the QA teams.

Purpose of the Role

- In this role, you will be defining the QA strategy and approach for all the company's products and be ultimately responsible for ensuring product quality.

- As QA Head you will provide regular direction, mentoring, and coaching to QA team members, ensuring the success of the team's manual and automation efforts in solving business problems that exceed the customer expectations

Responsibilities

- Responsible for Defining QA strategy, approach, and execution in development projects.

- Responsible for Leading and directing the QA leadership team.

- Provide leadership and technical expertise within Test Automation and Quality Assurance.

- Be accountable for the test automation projects, mentor, and provide leadership to the QA automation developers and managers.

- Participate in interviews, induction, training and performance evaluation of all QA leads.

- Provide technical leadership and expertise within the field of Quality Assurance and Testing.

- Ensuring that the development teams adhere to the principles, guidelines and best practices of the QA strategy as defined.

- Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.

- Building and maintenance of quality standards as well as enforcing technical and testing standards.

- Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.

- Gather and present testing metrics and testing activities for the projects to key stakeholders.

- Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.

- Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc.

- Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.

- Direct the development of the QA strategy, methodology, discipline and framework. Driving and improving the QA team in areas of automated testing and agile testing.

- Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools, and Techniques across the teams.

- Strategic thinking and planning and provide expertise throughout the entire product development life cycle with a strong sense of quality ownership making sure that quality is baked in from the start.

- Oversee the delivery and maintenance of automated scenarios and frameworks based on industry best practices.

Experience & Skills

- Engineering Graduate with 14 + years of experience in experience in designing, implementing and shaping the company's QA processes and strategies.

- QA Management experience across multiple-platform testing.

- Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.

- Strong communication skills with all the key stakeholders to ensure QA vision is understood and implemented correctly.

- Experience managing testing departments or testing functions, managing large and complex activities and processes.

- Proven leadership in managing large teams and customer

- Ability to build, implement and direct quality assurance principles and maintain the quality of delivery.

- Strong Knowledge of Databases oracle / Kafka, Manual Testing, Automation Testing, performance testing, Functional Testing, SOAP, and Security