Designation: Head - Quality Assurance
Min Qualification: BE/B.Tech (Mechanical/ECE/EEE)
Experience: 12-15 Years
Location: Gurgaon
Job Description:
- Manage the day-to-day activities of the Quality Assurance department.
- Maintain several quality programs, including ISO 9001:2008
- Develop and enhance the Quality Assurance department to meet the demands of customer driven quality improvements
- Monitor customer satisfaction and maintain focus on prevention of customer complaints.
- Ensure effective manufacturing process control programs that maintain focus on prevention of internal rejects.
- Support plant cost reductions and process improvement projects through the use of various Quality tools such as FMEA, process capability, Gage R&R, SPC, pareto analysis and other six sigma/lean tools
- Demonstrate strong leadership and effective communication skills throughout all levels of the organization. Maintain a high degree of transparency.
- Ability to improve Quality Assurance department capabilities and effectiveness through setting and achieving of specified goals.
- Performs Quality Systems audits of suppliers as needed
- Presents quality data with analysis to the management team
- Reviews Certificates of Conformance as needed
- Writes protocols and performs validations of new/improved materials and processes
- Participates in Lean Manufacturing and Six Sigma certifications as well as plant initiatives
- Provide leadership and insight to other facilities in terms of Quality Assurance.
Job Requirements:
- Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) credential desired.
- Experience working in a high volume manufacturing environment strongly is preferred.
- Knowledge and use of mainframe applications and PC applications.
- Proficiency in Microsoft Word, Excel, Power Point, etc. and statistical tools similar to Minitab is required.
- Electrical testing/working quality experience preferred.
- Six Sigma Green Belt required; Black Belt preferred.
- Experience with ISO, UL, NFPA, and/or CSA strongly preferred.
- Strong working knowledge of Lean / Six Sigma, Quality Management, and Automotive. Quality Management Systems, processes, and techniques strongly preferred.
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