Head - Quality

Quality Head

Position: Quality Africa

Location: Africa

Experience Required: 10+ Years

Job Description:

- Understand customer needs and requirements to develop effective quality control processes

- Devise and review specifications for products or processes

- Set requirements for raw material or intermediate products for suppliers and monitor their compliance

- Ensure adherence to health and safety guidelines as well as legal obligations

- Supervise inspectors, technicians and other staff and provide guidance and feedback

- Oversee all product development procedures to identify deviations from quality standards

- Inspect final output and compare properties to requirements

- Approve the right products or reject defectives

- Keep accurate documentation and perform statistical analysis

- Taking ownership of quality across both ongoing operations and change initiatives within your assigned business vertical.

- Drive the implementation of test automation frameworks and tools to improve efficiency and test coverage.

- Establish and enhance QA processes, standards, and methodologies to meet industry best practices and compliance requirements.

- Ensuring timely detection, prioritization, and resolution of defects, with a focus on impact assessment and early resolution.

- Managing all aspects of end-to-end testing, including Roadmap planning, risk assessment, issue management, dependency tracking, lessons learned, and governance.

- Reviewing all key delivery-related collateral to ensure completeness, quality, and absence of duplication.

- Manage and mentor a team of QA engineers and leaders, providing guidance and fostering a culture of continuous improvement.

- Develop and implement a robust testing strategy for both manual and automated testing to ensure the delivery of high-quality software.

- Collaborate closely with cross-functional teams, including developers, product managers, and business analysts, to understand requirements and drive the testing process.