Head - Product & Services

As the Head of Product and Services, you will play a pivotal role in driving the strategic direction, development, and overall success of our company's product offerings and services. This role requires a dynamic leader with a deep understanding of market trends, customer needs, and a passion for innovation. You will lead a cross-functional team, collaborating with departments such as product management, engineering, marketing, sales, and customer support to ensure the delivery of high-quality products and exceptional services.

Key Responsibilities:

Product Strategy and Development:

- Define and execute the company's product and services strategy, aligning with overall business goals and market demands.

- Lead the ideation, conceptualization, design, and development of new products and services.

- Conduct market research and competitor analysis to identify opportunities for growth and differentiation.

- Drive the product development lifecycle, from concept to launch, ensuring products meet quality, performance, and user experience standards.

Team Leadership and Management:

- Build and lead a high-performing, collaborative team of product managers, designers, engineers, and other relevant stakeholders.

- Provide clear direction, mentorship, and professional development opportunities to team members.

- Foster a culture of innovation, accountability, and continuous improvement within the product and services team.

Cross-functional Collaboration:

- Collaborate with sales and marketing teams to define product positioning, pricing strategies, and go-to-market plans.

- Work closely with engineering teams to ensure successful product development and timely delivery.

- Coordinate with customer support teams to gather feedback, analyze customer needs, and drive product enhancements.

Financial Performance:

- Develop and manage budgets related to product development, ensuring efficient resource allocation and cost-effective solutions.

- Monitor key performance indicators (KPIs) to assess the success of products and services, making data-driven decisions to optimize performance and revenue.

Innovation and Continuous Improvement:

- Stay abreast of industry trends, technological advancements, and customer preferences to drive innovation in product and service offerings.

- Initiate and lead initiatives to enhance existing products, explore new features, and expand the company's portfolio.

Qualifications:

- Bachelor's or Master's degree in Business, Marketing, Engineering, or related field (MBA preferred).

- Proven experience in product management, product development, or a related leadership role.

- Strong understanding of market dynamics, customer behavior, and industry trends.

- Exceptional leadership and team management skills, with the ability to motivate and inspire cross-functional teams.

- Excellent communication and interpersonal abilities to foster collaboration and build strong relationships.

- Analytical mindset, capable of leveraging data to drive strategic decisions and measure product performance.

- Demonstrated experience in successfully launching and scaling products and services in a competitive market.

- Strategic thinker with the ability to balance short-term goals with long-term vision.