Head - Product Management - Sales Enablement Platforms - Technology Industry

Role - Head - Sales Enablement - Technology Setup

Location - Gurgaon

Overview :

- Sales Enablement is an internal servicing team providing sale performance reporting, platform servicing & capabilities, marketing operations & other business enablement services to support to the enterprise. The vision is to make internal servicing as strong as external servicing and thus it keeps pushing the boundaries for Sales & marketing group's effectiveness through innovative use of technology & process transformation.

- The Individual will lead the Sales Enablement & capabilities across the Enterprise. The incumbent will have responsibility to define and implement roadmap & strategy for servicing of these platform as well as create a high performance team with right technical and functional capabilities to service internal customers.

- To accomplish this, the incumbent will partner with multiple stakeholders across business, field enablement, technology & other servicing groups to understand end to end business process, define handoffs, establish clear Roles and Responsibilities to create efficient and reliable delivery for end users.

- Transformation mindset is a must and the incumbent is expected work with multiple stakeholders to radically transform current platform servicing & capabilities landscape.

Responsibilities :

- Define strategic roadmap for servicing Enterprise platforms in collaboration with key stakeholders and ensure right investments, operating model and governance

- Define and develop innovative solutions & transform operating model to enhance end user experience

- Work with key partners to define & develop innovative data solutions which provide valuable insights in a self-servicing model for internal & external customers

- Develop strategic roadmap for product to transform Incentive payouts for field organization across Commercial business.

- Define and implement metrics to measure health of delivery process, ensure tactical and strategic fixes for continuous improvement

- Effectively communicate, gain support and execute on strategic initiatives that require involvement from multiple stakeholders

- Invest in establishing and growing relationships with multiple teams to develop trusted partnerships

- Build a strong and effective team to support delivery. Identify and attract strong talent to the team, drive engagement and maintain high morale.

Qualification & Experience :

- Strong understanding of sales & marketing lifecycle .

- Experience with Sales Performance management lifecycle and processes

- PG with 10+ years of experience on product management for Sales Enablement platforms in Technology Industry

- Demonstrated innovative strategies to drive adoption for platforms across wide & diverse user base

- Demonstrated passion for customers and colleagues, and for creating a consistently superior customer experience

- Demonstrated strategic thought leadership; ability to assess business objectives/strategies and define appropriate technology solutions

- Strong problem solving and technical skills including the ability to think through all aspects of complex business requirements and generate possible courses of action