Head - Process Training - FMCG/Retail

- The primary objective is to lead, manage and motivate the team to achieve results and drive initiatives and interventions to impact business through impactful training and interventions.

- Design the process training strategy through constant evaluation and measuring effectiveness of existing program strategy across various business verticals

- Lead the process training team to deliver on the strategy an d measuring results through productivity and business impact.

- Constantly work with stakeholders , to understand training needs , develop customized training content and roll out the pro grams on a calendarized basis.

- Collaborate with the Talent & Learning team to develop and roll out behavioural and leadership development programs.

- Facilitate training interventions across levels (functional/behavioural)

- Drive productivity focussed interventions and deliver performance results

- Review and assist with developing and updating training modules, field training curriculum, training assessments and role play scenarios.

- Drive digital learning process

- Maintain and publish timely MIS and analytic s

- Coach and guide the team towards better facilitation a nd build on the development needs of the team

- Collaborate with Business Heads and various stakeholders to create meaningful content to associates in Personalised services to provide efficient and effective

Graduate /PG from a reputed institute with 15 - 20 years of experience in relevant industry and job roles.

Sales process Training for at least 8-10 years