Head - Process Excellence - BFSI

Head of Process Excellence

Job Description :

- Support and develop Process Excellence (PE) strategy agenda.

- Develop, mature and execute the PE methodologies, frameworks, practices within org. for broader businesses and enterprise.

- Enable organization by developing self-serving toolkits and playbooks, such that they can deliver change on their own.

- Build a culture of innovation and continuous improvement within the organization.

- Communicate and interact with all departments and operating groups to understand business needs and to refine PE services, as necessary.

- Needs to own and refine the existing transition methodology.

- Align with Risk, Legal, Finance, Technology and other departments to identify and address gaps.

- Establish process to manage transitions in to/ out and for associated reporting.

- Rationalize current reporting landscape and build a robust automated structure for reporting to deliver scalable and sustainable solution for meeting the growing needs of the business.