Head - Pricing Data - BFSI/BPO/KPO

Head - Pricing Data - Data Domain

- Data Operations is a part of the Data & Regulatory Reporting team within MSS Operations. Our vision is to deliver a consumer-led service, partnering with our clients to deliver the data they require via innovation and excellence.

- Data Operations is responsible for 9 key data domains: Accounts, Standard Settlement Instructions (SSIs), Instruments, Ratings, Calendar, Pricing, Legal Documentation, Books & Hierarchies, and EOD Derived Pricing. Data Operations supports Markets and Securities Services as well as other Group Divisions such as Wholesale. As a consolidated team, we strive to deliver trusted data sources and expedite data quality improvements and associated cost reductions via digitalization through the end-to-end value streams.

- Within Data Operations, the Pricing team covers the provision of vendor data, and derived pricing data for consumers across HSBC Markets and Securities Services, and Wholesale. Data Ops Pricing plays the role of data guardian providing global cross-functional solutions, delivering data and acting as guardian of its quality across multiple asset classes globally.

- The operating model for Pricing is globally functionally aligned with teams across Bangalore, Colombo and Mexico, providing Follow-the-Sun coverage and full business resiliency as this function has been designated business critical.

- Pricing Service Delivery

- Lead Pricing service delivery ensuring that critical client-facing and internal processes are executed on a timely basis.

- Monitor and assess key performance indicators.

- Develop team skills and capabilities to achieve functional objectives and service excellence, and to ensure the skillset remains current, especially through periods of product and technical change.

- Oversee critical people processes, such as hiring and talent development.

- Continually improve the service the role holder is responsible for, including implementing control enhancements to reduce operational risk, enhancing client service and identifying and implementing opportunities to make processes more efficient and effective.

- Lead the Process Risk and Control forums.

- Build a culture of continuous improvement.

Qualifications:

What you will need to succeed in the role:

- Established Director or equivalent seniority

- Experience of operating effectively in a matrix environment and working across multiple dimensions of entity, location, region and product

- Experience of managing Market Data in a Capital Markets and/or Securities Services environment

- Experience of engaging teams effectively, especially in a remote or hybrid working environment.

- Proven ability in working across multi-disciplinary and multi-cultural, diverse work environments.

- Successful experience in developing and retaining critical talent.

- Proven ability to articulate complex issues concisely.