Head - Presales - Online/Internet

Job purpose:-

This person will be responsible to handle a team of inside sales and have cross-functional interactions with sales and marketing teams. The role would require adding new sales leads, upsell, cross sell and giving support to sales teams across India.

Duties and responsibilities:-

- Define and implement a structured way of handling opportunities - first client meeting / solution pitch / RFP response / RFI response / presentation etc.

- Work with sales team to identify pipeline and plan activities on a weekly basis

- Take lead / participate in opportunity assessment, qualification, developing response strategy, proposal development, review and feedback process, competitive positioning, pricing / commercial decisions

- Work closely with the delivery heads in identifying the right team, getting the pre-sales and delivery teams to develop the solution, estimates, schedules, technical responses etc. to complete the proposal

- Work closely with support functions (like IT / Quality / marketing etc.) for creating a compelling solution / proposal

- Provide weekly reports to sales and delivery organizations to provide visibility on pipeline, probable deals etc. for planning and tracking business growth

- Anchoring client visits - from the stage of planning, identifying key participants, story board for the meeting, reviewing content, planning demos / team discussions and front ending the discussion

- Conduct primary and secondary research; generate and qualify market analytics/research

- Assist sales team in prospecting with relevant pitch and market/company specific data

- Should have a team handling experience in leadership roles

- Should have excellent communication and analytical skills

- Knowledge of CRM and excel sheets

Skills:

- Excellent spoken and written communication skills, experience with International clients is highly desired.

- Excellent project management and communication skills

- Excellent client relationship skills, ability to develop relationships with senior client executives based on credibility in the digital commerce field. Must be able to effectively manage client expectations.

- Ability to multi-task and support multiple client projects at the same time