Head - Partnership - PAPG Solutions & Services

Head Partnership PAPG Solutions and Services

Responsibilities will include:

Functional Expertise:

- Oversee the entire client onboarding process, ensuring a smooth transition from prospect to active user.

- Develop and implement strategies to enhance merchant acquisition and retention.

- Ensure compliance with regulatory requirements and industry standards for payment processing.

- Collaborate with product and technology teams to customize solutions that meet client needs.

Interaction:

- Serve as the primary point of contact for partners and clients, addressing their needs and concerns.

- Facilitate effective communication between internal teams and external partners.

- Conduct regular meetings with clients to review performance and identify opportunities for improvement.

Problem Solving:

- Address and resolve any issues that arise during the onboarding process.

- Analyze client feedback and market trends to continuously improve our offerings.

- Develop innovative solutions to streamline onboarding and enhance the client experience.

To succeed in the role:

Impact:

- Drive significant growth in merchant onboarding and transaction volumes.

- Enhance the reputation and market presence of our PAPG solutions.

- Contribute to the overall strategic direction and success of the company.

Challenges & Decisions:

- Navigate complex regulatory landscapes and ensure compliance.

- Balance the needs of multiple stakeholders and prioritize effectively.

- Make data-driven decisions to optimize onboarding processes and improve client satisfaction.