Head - Operations - Premium Cars - Automobiles Sector

Head Operation -Premium cars.

Salary-30,000,00L/a

Industry -Automobiles Sector

Education -Post Graduation (Mandatory)

Age Limit -45 (Maximum )

Location - Bangalore & Mangalore

Provides leadership and direction to the dealership team

- Personally demonstrates and encourages the Dealership team to demonstrate the JLR Customer First Behaviours in their daily activities and in all interactions with customers

- Personally role models and sets high standards of behaviour and ethics for all staff at the Dealership

- Builds and develops a stable team that works together to drive and deliver performance

- Inspires others to succeed by personal example

- Embeds franchise/brand culture ethos within the team and ensures high standards of quality and workmanship delivery

- Promotes a culture of learning and development, leading by example by constantly seeking to improve own skills and performance

- Develops a culture focused on developing lifetime relationships with customers

- Ensures that legal, environmental and health and safety requirements are adhered to by all, while ensuring the safety and security of people, vehicles and property

- Environment - Responsible for Overall environmental health and safety related matters

Shapes and drives the development of the Dealership

- Sets the strategic direction for the business in line with the manufacturer's overall strategic objectives

- Creates, communicates and implements dealership strategy, policy and business planning for short (1 year), medium (3 year) and long (5+year) term

- Builds influential relationships with manufacturers, professional bodies and statutory representatives

- Fosters an atmosphere which encourages all team members to actively look for new business opportunities and innovative ways of working

- Ensures Dealership facilities are managed to support the JLR brand and to meet the needs of the business and legal/statutory compliance requirements (e.g. developing new facilities, managing maintenance and security of existing buildings, Health & Safety)

- Develops a Marketing/PR strategy for the Dealership and becomes involved in its implementation (e.g. through hosting events)

- Ensures that all staff understand and follow relevant aspects of JLR Operational Guidelines

Manages Dealership finances

- Develops financial targets and budgets for the Dealership, and works with departmental managers to translate them into targets for their teams

- Develops stretching yet achievable budget profit plans which reflect company and manufacturer benchmarks

- Monitors financial progress and takes action to meet targets agreed in the business plan/budget

- Ensures operational efficiency of all departments by controlling cash flow, stocks, assets and liabilities to deliver overall profit targets

- Examines accounts, operating controls and composite figures to initiate improvement as required

- Controls costs and expenditure within budgets, reviewing all debtor situations (customer and warranty) on a weekly/monthly basis

- Increases profitability by continually reviewing the financial structure and making adaptations (e.g. sales and fleet discounts, parts and labour pricing)

- Monitors and sanctions all Dealership expenditure personally or via delegated structures

- Works with banks and other sources of finance to arrange funding