Head - Operations - NBFC

Our client is a prominent NBFC company in Mumbai.

Following is the Job Description :-

Client servicing

a. Supervise product servicing -

- To provide inputs at transaction approval stage through TAMs and

- To ensure smooth transition of transactions from Legal to Operations and ensure all pre-requisites

- To ensure timely preparation of MPs/synopsis capturing transaction details for client servicing, putting up of appropriate triggers for key events and updation of master data

- To ensure timely follow up for debt servicing / covenants and collection of information from clients/lenders/investors

- To ensure correctness of CERSAI data for charge registration

- To ensure timely and smooth execution of trustee obligations

- To provide inputs and ensure approval procedures through TAMs, LACMs and IAMs

b. Document storage-

- To ensure proper storage/movement of transaction documents and maintenance of vault data for easy retrieval of information and documents

c. Escrow/Bank Accounts management and share monitoring

- To ensure compliance of contractual obligations

- To ensure timely and accurate payments

- To review periodically the bank account operations

- To ensure reporting of share monitoring to lenders/investors

- To issue top up/down notices and compliance of transaction requirements

d. Inter department and Client interaction -

- To discuss operational issues with legal, marketing and compliance team members and suggest solutions for resolution

- To ensure independent resolution of Client/lenders/investors’ queries/issues by providing satisfactory and appropriate solutions

2. Compliance of statutory , regulatory and contractual obligations –

- To ensure timely registration of charges with ROC/CERSAI

- To ensure reporting of pledge required under the Takeover Code

- To ensure reporting under RBI guidelines

- To ensure reporting/compliance under SEBI – DT, PEVC and AIF regulations

- To provide data to Compliance team for onward submission to SEBI/Board of Directors

- To ensure timely and accurate reporting of data as per transaction documents

- To ensure reporting of defaults/potential defaults to all departments

- To ensure reporting of sale of shares to Compliance

- To ensure compliance of any other applicable regulations/circulars/laws etc in OSPV, NFPT and FO transactions

3. Process control mechanism and Audits (Internal and SEBI)

- To ensure compliance with internal SOPs

- To ensure appropriate data maintenance for AUM

- To ensure review of QCRs /periodic reports and appropriate action pursuant thereto

- To ensure smooth Internal /SEBI audit, provide required information /documents and coordination with auditors for successful closure

- To ensure floating of closure memo and updation of live/closed deals data

4. Development of subordinates, knowledge sharing and Advising for business development

- To educate and appraise the subordinates/other team members for their professional and organisational development

- Periodic review of Operations and team members for doubt resolution, enhancement of effective data handling

- To introduce/revise existing services

- To ensure retention of clients and repeat transactions

- Structuring new transactions – provide solution to critical issues

- Structure transactions to client satisfaction and ensure company’s interest at the same time

- Assisting Marketing and Legal team for smooth and successful closure of the structures/deals

5. Default cases management and enforcement of security

- To keep track of default and potential default cases

- To ensure compliance of processes in enforcement action – lenders instruction, coordination with DP/broker and clients

- To review documents , issue legal notices, coordinate with lawyers for security enforcement

- To ensure collection of companies fees/charges before distribution of sale proceeds

6. Standardisation of internal processes and advise on change in law/processes

- To assist in standardising the internal operating processes for new product (AIF), PEVC, Asset Preserve and Debenture Trustee operations

- To review change in applicable laws, advise on impact on trustee obligations and operational implications

7. Liasoning with Regulators/other intermediaries for representations and inputs

Please call at 9810562145 or mail