Head - Operations - Business Process

Role Overview: Oversee daily operations, optimize business processes, and ensure efficient cross-departmental alignment.

Key Responsibilities:

1. Strategic Planning & Execution: Develop and implement operational strategies to drive business growth and efficiency.

2. Process Optimization: Identify and implement process improvements to enhance productivity and reduce costs.

3. Team Leadership & Development: Lead and mentor operations teams, fostering a culture of excellence and accountability.

4. Cross-Functional Collaboration: Work with other departments (e.g., Sales, Finance, HR) to align operational objectives with company goals.

5. Budgeting & Financial Management: Oversee budgets, forecasting, and resource allocation to ensure optimal financial performance.

6. Performance Monitoring: Establish KPIs and track performance across operations to ensure targets are met.

7. Risk Management & Compliance: Ensure operational processes comply with legal and regulatory standards, identifying and mitigating risks.

8. Vendor & Stakeholder Management: Manage relationships with key vendors, partners, and stakeholders.

9. Innovation & Continuous Improvement: Promote a culture of innovation and continuous improvement within the operations function.

10. Reporting & Analytics: Provide regular reports and insights to the executive team to support strategic decision-making.