Head - Merchandising - Retail & eCommerce

Head - E Commerce

Job description :

- Highly skilled eCommerce professional with 10+ years of work experience in Indian Strong expertise in Brand Management, setting up and scaling E-commerce business and Wholesale business/distributor management with the goal of setting up sustainable business and maximizing profits.

- Responsible for collaborating cross-functionally with Indian and Global counterparts to manage and direct all aspects of the ecommerce business in India through Brand online store and marketplaces.

- This includes strategizing, planning, developing and executing digital campaigns, monitoring performance analytics, UI/UX, website traffic and product performance, among other things.

- Responsible for P&L, top line and bottom-line of the e commerce business

- Provide directions, inspirations and guidance for ecommerce to drives efficiency and productivity.

- Develop the business plan including the annual budget for Ecommerce to outline objectives, strategy, tactics and milestones.

- Plans and executes strategies to increase sales as per budgetary expectations while controlling operational costs & Identifies trends and forecasts of yearly Budget.

- Manage and provide advice in all ecommerce related IT technologies, platforms and emerging technologies/practices

- Manage vendor relationships and act as a liaison between the IT department and outside vendors for development, maintenance of the website and optimization of system performance.

- Analyze and provide ecommerce and marketing industry trends, competitors, distribution channels and customer base, Analyze and assess the effectiveness of all Ecommerce operations and make recommendations for improvements.

- Review Profit & Loss statements to measure profitability of business & communicate results regularly to management.

- Analyze web usage trends and improve or add functionality to web store platform

- Operational Excellence ; Drives functions to achieve quality and on-time delivery metrics. Ensure commitments for functionality and innovation are delivered timely within the budget.

- Work closely and coordinates with all stakeholders including Operations, Project Management, IT to develop appropriate processes and resource requirements to drive Ecommerce business results and achieve exponential growth.

- Collaborates support functional teams like Marketing, IT, Supply Chain & Logistics, Customer Care, Finance & Accounts to execute company initiatives.

Role : eCommerce Operations - Other

Industry Type : Internet

Functional Area : Merchandising, Retail & eCommerce

Employment Type : Full Time, Permanent

Role Category : Commerce Operations