Head - Marketing - Startup

Organization

Jeeves Consumer Services Private Limited

We are a rapidly growing company in the consumer durables service space. Present in 225 locations across India we have a 400 strong in-house team and 600 executives on contract through our franchisees. We are authorized service vendors for leading retailers and brands. Over a million homes in India have used our services.

India has over 175 million households with some sort of electronic / electrical appliance. But in the event of a problem there is no single organized and reliable entity that one can approach for service. Jeeves aims to be the company to approach should you have a problem with any product, any brand anywhere in India. We are looking for a Head of Marketing who shares our passion for consumer service, sees the huge opportunity that exists in the consumer service space and the unique position we are in to build a strong service focused organization and a consumer brand

Position: Head of Marketing

Role

- Building and managing the marketing team

- Setting department and team KRAs

- Brand building of the category and brand

- Driving sales through the B2C channels

- Driving traffic to all B2C channels (online and offline marketing)

- Define consumer service experience and ensure delivery

- Drive the buying funnel and ensure conversion rates

- Driving repeats and consumer loyalty

Should have:

- A degree from the top 10 business schools in India

- Worked on building a brand from scratch

- Managed a medium sized team

- Knowledge of online and offline traffic driving methods (SEO, SEM, Mass media)

- Dealt with agencies on the creative and media front

- At least 5 years experience on the client side

Preferably:

- Have worked at a start-up in the marketing team at a senior level

- Having worked on building a category

- Worked in a consumer durables, retail, e-commerce or FMCG organization

Reporting to: Chief Operating Officer

Location: Bangalore

Contact Details: email id: shiva.subramaniam@jeeves.co.in Mobile: 9980624455