Organization
Jeeves Consumer Services Private Limited
We are a rapidly growing company in the consumer durables service space. Present in 225 locations across India we have a 400 strong in-house team and 600 executives on contract through our franchisees. We are authorized service vendors for leading retailers and brands. Over a million homes in India have used our services.
India has over 175 million households with some sort of electronic / electrical appliance. But in the event of a problem there is no single organized and reliable entity that one can approach for service. Jeeves aims to be the company to approach should you have a problem with any product, any brand anywhere in India. We are looking for a Head of Marketing who shares our passion for consumer service, sees the huge opportunity that exists in the consumer service space and the unique position we are in to build a strong service focused organization and a consumer brand
Position: Head of Marketing
Role
- Building and managing the marketing team
- Setting department and team KRAs
- Brand building of the category and brand
- Driving sales through the B2C channels
- Driving traffic to all B2C channels (online and offline marketing)
- Define consumer service experience and ensure delivery
- Drive the buying funnel and ensure conversion rates
- Driving repeats and consumer loyalty
Should have:
- A degree from the top 10 business schools in India
- Worked on building a brand from scratch
- Managed a medium sized team
- Knowledge of online and offline traffic driving methods (SEO, SEM, Mass media)
- Dealt with agencies on the creative and media front
- At least 5 years experience on the client side
Preferably:
- Have worked at a start-up in the marketing team at a senior level
- Having worked on building a category
- Worked in a consumer durables, retail, e-commerce or FMCG organization
Reporting to: Chief Operating Officer
Location: Bangalore
Contact Details: email id: shiva.subramaniam@jeeves.co.in Mobile: 9980624455
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