Posted By
Posted in
Sales & Marketing
Job Code
1411203
Head - Marketing & Operations
The incumbent will lead team of 150+, drive and support relationship and sales enablement activity, develop and implement marketing strategy to drive revenue growth, strengthen relationships/ networks and raise market/brand profile,
Marketing Program, Global Marketing, Marketing Operations, Growth marketing
Strategic Marketing, Sales Enablement, Strategic Accounts, Client relationship
Strategy:
- Strategic contribution to marketing and strategic direction from offshore leadership.
- Liase with varied Service Areas to drive the future strategy from a delivery perspective.
- Deliver process improvements.
- Budget management for offshore Marketing teams
Delivery & Stakeholder Management:
- Strategic vision for the Marketing / practice working with leadership/ key stakeholders and for executing it on the ground.
- Creating structures and resource models to build a strong organization. Exposure to best practices around billing models / rate cards
- Overall client satisfaction delivery
- Operational excellence (Quality, Efficiency, Utilization, Talent Development & Growth, Budget aspects) for offshore teams
- Guidance for leadership to provide the desired support to the stakeholders.
- Understanding of the marketing technology products / tools
People Management:
- Coaching, Mentoring and performance management of direct reports, building a leadership pipeline and for succession planning. Liasioning with the internal talent teams on the training needs identified through T&I.
- Overall performance management of the teams.
- Recruitment, learning & development, and retention programs for teams and individuals.
Key skills required:
- Strong executive presence, presentation, and verbal and written communication skills
- Self-motivated, innovative, and strong team player
- Strong influencing, persuasion, and negotiation skills
- Strong analytical, problem-solving, and critical thinking skills
- Excellent core consulting skills - i.e. analytical, primary and secondary research, presentation, and financial planning experience ( specifically P&L), including logical structuring and storytelling; superior knowledge of Excel and PowerPoint
- Ability to integrate and synthesize large sets of data and broad stakeholder perspectives into meaningful reports and recommendations
- Strong knowledge of various technologies such as artificial intelligence etc
- Knowledge of asset go-to-market activities
- Strong ability to manage performance and reporting cycles (including the oversight of KPIs, opportunity pipeline, and tracking impact)
- Agility and flexibility in adapting to a dynamic and hybrid environment
- Engage and mentor team members
- Exceptional attention to detail, responsiveness, and a strong track record of executing high-impact initiatives
- Highly developed personal and professional ethics.
Work experience and technical pre-requisites:
- Academic qualification: Masters' degree like MBA
- Work experience: 15 years of post-MBA experience
- Strong track record with previous employment, preferably with KPO supporting marketing organization.
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Posted By
Posted in
Sales & Marketing
Job Code
1411203