Head/Manager/Senior Manager - Digital Asset Exchange - Crypto Trading Platform

Organization: An upcoming regulated crypto trading platform.

Key Responsibilities:

Operational Oversight:

- Manage daily operations of the digital asset exchange, including trade processing, settlement, and reconciliation.

- Ensure adherence to regulatory requirements and industry best practices.

Team Leadership:

- Lead and develop a team of operations professionals, providing guidance, training, and performance evaluations.

- Foster a collaborative team environment that encourages innovation and problem-solving.

Process Improvement:

- Identify and implement process improvements to enhance operational efficiency and reduce errors.

- Develop and maintain standard operating procedures (SOPs) to ensure consistent and high-quality service delivery.

Stakeholder Collaboration:

- Work closely with technology, compliance, and trading teams to ensure seamless operations and address any operational issues.

- Serve as a point of contact for internal and external stakeholders regarding operational queries and issues.

Reporting and Analysis:

- Prepare and present operational reports to senior management, highlighting key metrics and areas for improvement.

- Analyze operational performance data to identify trends and make informed recommendations.

Risk Management:

- Monitor operational risks and develop strategies to mitigate potential issues.

- Ensure the implementation of risk management protocols in line with regulatory requirements.

Project Management:

- Lead and participate in projects related to operational enhancements, system upgrades, or new product launches.

- Coordinate with cross-functional teams to ensure project objectives are met on time and within budget.

Qualifications:

1. Bachelor's degree in Finance, Business Administration, or a related field; MBA preferred.

2. 3+ years of experience in operations management within financial services or a trading environment.

3. Strong knowledge of trading systems, settlement processes, and regulatory requirements.

4. Proven leadership skills with the ability to motivate and develop teams.

5. Excellent analytical, problem-solving, and organizational skills.

6. Strong communication and interpersonal skills to collaborate effectively with various stakeholders.