Head - Loyalty + Analytics - Large Format Retail

Head - Loyalty + Analytics Gurgaon 4-7 years MBA

Industry - Retail

Functional Area :

Skills - Loyalty, Retention, Engagement, Analytics, CRM

Job Type - Permanent

Description - Manage Loyalty, CRM, Analytics, Retention, Engagement PAN India

While reporting into CEO, you will be managing a team of 2 but leading the team mostly like an Individual Contributor/Leader

Client Details : 

Our client is in the top Large Format Retail companies in the India. They have a strong presence with great established brands. They are growing at a very fast pace in the Indian markets. They are looking for someone who can contribute to/head their loyalty team.

Description : 

- High level of synchronisation with external agency and internal business leader to come up with new campaigns

- Manage the design and execution of our existing loyalty programme whilst looking for opportunities to strategically develop and grow

- Deep dive into the customer database to glean insights that can be applied to drive the business

- Develop customer strategies in order to improve customer data capture

- Extract, analyse and interpret data from different sources to enable data visualisation and translate findings into simple actionable insights

- Implementation and delivery of loyalty program and other customer-related technology

Profile : 

- The ideal candidate will have a solid background in Loyalty, CRM and marketing strategy and will be the overall owner of Customer Marketing Campaigns and Loyalty

- Very Strong academic record across High school, Graduation and Post Graduation for a Top Tier MBA college

Job Offer : 

Along with an attractive package, you will have the opportunity to play a significant role in the company.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Saniya Khanna on +91 124 452 5421

Contact - Saniya Khanna - +91 124 452 5421

The Apply Button will redirect you to website. Please apply there as well.