- Strong Leadership experience in Client Services Management with law firms and corporate clients along with New client engagements
- Excellent experience in running Production services for E-discovery, contracts management, process management including optimization, operational strategy to optimize cost efficiencies.
- Proficient in Sales engagement for developing and submitting proposals and concept notes, budgets, databases, RFPs, RFIs, RFQs.
- Adept in handling Client interactions through client calls/video conferencing, performing on-site work as well as experience leading project teams, with scheduling/ monitoring the progress of projects, and providing regular updates/status reports.
- Familiarity with e-Discovery tools and document management systems and experience on various document databases such as, Relativity, Stratify, Xerox, Kroll OnTrack, and Concordance.
- Law degree from an accredited law school with minimum 15 years' experience in a LPO environment in a leadership role with relevant experience in litigation support services.
- Strong knowledge of civil and/or criminal litigation processes, legal principles, and procedures across USA and UK Litigation support services
- Excellent analytical, problem-solving, and decision-making skills.
- Proficient in legal research, writing, and drafting.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Exceptional communication and interpersonal skills.
- Demonstrated leadership and team management abilities.
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