Head- Sales Training Job Description : Responsible to ensure the proper training of all staff and supervisors from the Hotel so that every level and every category of employee's professional competence in his job in terms of knowledge, skills and attitudes, is geared to meet the company's standard. Roles & Responsibilities : a. To design, co-ordinate and implement training activities for the staff, supervisors and management of the entire Hotel b. To identify the training needs of staff , supervisors and management c. To conduct induction and other suitable training programmes for all new employees d. To organize safety, fire prevention and control programmes for all employees e. To organise programmes for staff on methods , procedures and systems in guest handling, selling, cost consciousness, F&B Service, Food production, housekeeping, front office etc., f. To organise periodic supervisory development programmes. g. To co-ordinate with departmental heads on various training programmes. h. To assist the human resource department in organizing executive development programmes, a. To have adequate information so as to be able to recommend external training programmes which might be of value in enhancing the professional capabilities of employees in the Hotel and by application of which the Hotel would benefit j. To take theory or practical classes independently or with the help of the concerned departments for all trades in the Hotel. k. To conduct tests departmentally and submit proficiency reports l. To carry out daily spot checks on all departments to see that what has been taught in the classes is being applied on the job and discuss with the concerned departmental heads any problem that the employees may have. m. To maintain liaison with catering institutes in India to keep abreast of developments in any field, and also to co-ordinate the Training of industrial trainees n. To supervise, plan and co-ordinate the training of all Industrial trainees in the Hotel. o. To analyze guest complaints for identifying areas which require improvement, and handling training requirements for these areas. p. To maintain a Hotel library and collection of slides, films and other training aids. q. To organise, with prior approval, professionally educative tours for staff. r. To consciously and constantly develop better training material so as to make the training sessions more informative and enjoyable. s. To send proper reports to the General Manager - Training in the stipulated time period. Qualification : Graduate and above

Mumbai

Head - Learning & Development/Sales Training - BFSI 

Head - Learning & Development/Sales Training - BFSI  ,Job Description for Head - Learning & Development/Sales Training - BFSI  in DP World in  Mumbai for (10-30) years of experience. Apply Now!

Job Description for Head - Learning & Development/Sales Training - BFSI  in DP World in  Mumbai for (10-30) years of experience. Apply Now!