Head - Learning & Development - Retail

- Responsible to engage influencing key business / function stakeholders to role model a Learning Culture, and drive people capability across diverse groups.

- Liaise with senior management and HR Head to align the overall learning and development strategy with the broader business goals of the company.

- Oversee Training, Competence schemes and Talent Programmes to ensure they are regulatory compliant and aligned to the business strategy

- Coach the L&D team to develop, design, deliver and evaluate high impact learning interventions

- Oversee training delivery for managerial and sales teams along with measuring effectiveness

- Oversee the creation of content, e-learning, collateral and other training materials

- Partner with internal stakeholders and liaise with experts regarding the effectiveness of instructional design

- Oversee the effectiveness of Corporate and Sales representatives' LMS training

- Conduct continuous assessments/feedback sessions to measure the training effectiveness

- Support the assessment development centre programs for succession planning and talent management.

- Provide direction and develop lasting leadership development programs within the business

- Allocate & Optimize L&D budget by managing partnerships - Mapping business requirements and scope, considering costs, risks and benefits; preparing periodic reports on the performance and the growth plans

- Ensure that programs are conducted in a timely manner as per plans within allocated budgets