Head - Learning & Development - BPO/KPO

Our client - An MNC BPO/KPO

Ideal candidate -

- Should have been in a leadership L&D role for 5+ years

- Should have managed a strength of atleast 2000 employees

- Should be currently based in or open to relocate to hyderabad

-Should have managed a team of 6+ employees

-Should be adept at creating content and delivering it as well

Role -

- Spearhead the process of analysis of data to shortlist relevant training requirements basis quantum and relevance of requests

- Lead discussions with HODs / HOCs / relevant stakeholders to finalise learning plans

- Partner with LDC for capability building of associates and ensure relevance of programs

- Mainitaining process compliance and L&D governance across functions/regions

- MIS & Reporting - sharing periodic dashboards

- Vendor Management - creating and maintaining a ready repository of best L&D partners/consultants